Help and support for FXC Fusion
Every known problem and its fix, kept current between releases. Search first; most answers are here. If yours is not, the request form is at the bottom.
Setup and no trades
The first things to check when the EA is quiet.
The EA takes no trades
Almost always one of these. Check them in order.
- The pair is not starred. The EA only trades pairs you star in the PAIRS tab. Nothing starred, nothing trades.
- The AUTO toggle is off. It sits next to
FXC EA CONNECTEDon the TRADE tab. Off is semi-auto: the EA shows EXECUTE on a fresh signal and waits for your click. - The toolbar button is off. AutoTrading (MT4) or Algo Trading (MT5) must be on. A sad face next to the EA name on MT4, or a grey hat on MT5, means it is not allowed to trade.
- Allow DLL imports is off. Tools → Options → Expert Advisors, tick it; and on the EA's own Common tab when attaching.
- The signal is stale. The EA enters a signal only within 15 minutes of it firing (
Max_Signal_Age_Minutes). Old arrows on the chart are never traded; it waits for a fresh one.
The Experts tab in the terminal prints which check failed. Read it before changing any input.
The indicator shows arrows but the EA does not trade them
The arrows include past setups. The EA enters a signal only at the moment it newly fires, and only while it is fresh. It never goes back and takes an old arrow. If it is armed (pair starred, AUTO on, algo trading on) it takes the next fresh signal.
AUTO toggle versus Algo Trading: what is the difference?
Two separate switches. The MetaTrader toolbar button (AutoTrading on MT4, Algo Trading on MT5) lets any EA run at all. The AUTO toggle on the FXC panel decides full auto (the EA opens Fusion Breakout trades by itself) versus semi-auto (it shows EXECUTE and waits for you). Both must be on for hands-off trading. AUTO is shared across every chart in the terminal.
Bullseye never runs full auto: its AUTO is pinned off at the code level, and every Bullseye entry is your click.
The EXECUTE button only shows for a few minutes
That is the entry window. EXECUTE appears only while a signal is fresh. A new-signal alert fires when one appears, so you know when to look. Bullseye offers a flip as a trade for three bars (Max Signal Age), after which it stays on the chart as history.
Do I need more money in the account? It is not trading with a few hundred dollars
No. A few hundred dollars is fine for the default lot sizing. Money is not why it is not trading; go through the checks in The EA takes no trades. Error 134 on an order means not enough margin for that lot, which is a different thing from the EA choosing not to trade.
How many charts and EA instances do I need?
One EA on one chart trades all your starred pairs. Do not attach it per pair: a second copy on the same terminal is refused with "another instance is already running". The indicator can be on as many charts as you like; only the EA is one per terminal per engine.
Running both engines is the exception: one instance with Signal_Engine = Fusion Breakout on a Fusion chart, and a second instance set to Bullseye on a Bullseye chart. Each keeps its own risk and limits, so two instances can risk twice what one would.
"Another instance is already running", but I only attached one
Two causes.
- The EA really is on another chart: people attach it per pair, or the previous version's chart is still open. Look at the other open charts (the EA name shows top right of each) and remove it there or close that chart. The Journal shows the refusal as "initializing failed, EA removed".
- The lock stuck after MetaTrader closed unexpectedly, with no other copy anywhere. Fixed in 1.26: the lock clears itself. Still on 1.25? Remove the EA, press F3 (Tools → Global Variables), delete
FXC_FUSION_EA_lock(orFXC_ST_EA_lockin Bullseye mode), then attach again.
"Trade is disabled" or "disabled by client" (10027) even though Algo Trading looks on
This message comes from MetaTrader, not the EA. Tools → Options → Expert Advisors: "Allow algorithmic trading" (MT5) or "Allow automated trading" (MT4) ticked, and "Disable algorithmic trading when the chart symbol or period has been changed" unticked. That second box matters for FXC Fusion: clicking a pair in the PAIRS tab switches the chart symbol, and with the box ticked MetaTrader switches trading off on every click.
Then the toolbar button must be on, and the EA's own permission: if the EA icon top right of the chart is greyed, double-click the EA name (or F7) → Common tab → tick Allow Algo Trading (MT5) or Allow live trading (MT4) → OK. Loading a template can leave that box unticked, so check it after every template load.
"Trade disabled" (10017) on one symbol only; another EA trades fine on the same account
Not a broker block: if another EA trades on that account, the account can trade. What happened is the account was switched from standard to raw or ECN at some point, and the broker renamed the tradable symbols (EURUSD became EURUSD.r, XAUUSD became XAUUSD.r). The plain names are still in Market Watch but greyed and read-only: they can be charted, not traded. FXC Fusion saved your starred pairs to a file before the switch, so the EA keeps trying the old read-only names. The stale name often does not even show as a card in PAIRS, which is why re-starring does not remove it.
Fix: close MetaTrader, File → Open Data Folder → MQL4 or MQL5 → Files, delete FXCFusion_watch.txt and FXC_FUSION_state.csv, reopen, and star only the tradable versions (type the name in the PAIRS search box if it is not listed). Proof it was this: a manual order on the plain symbol is refused, on the .r one it goes through.
The EA missed the morning signal but traded fine later the same day
At the moment the morning signal fired, one of these was not true: the pair was not starred yet, algo trading was off (MetaTrader turns it off by itself on a chart symbol or timeframe change, or after a restart), or the AUTO toggle was off. Once armed, the next fresh signal trades, which is the "works later" pattern. Also: in full auto there is no EXECUTE button, which is normal; the EA opens the trade itself.
Where is the semi-auto switch?
There is none, by design. Semi-auto is the resting mode: AUTO off. When a fresh signal fires, the TRADE tab shows EXECUTE; click it and the EA opens that one trade at market with your enabled TP legs and the stop, sized to your risk. Never click, nothing happens, and the EA never touches your manual trades. AUTO on is full auto. The EA inputs also have a master switch (AutoTrade_Enabled) if you want it fully inert.
One thing to know: with AUTO off the EA does not move stops on its own (no break-even at TP1, no TP2 rule). The window-end close still applies if you allow it, and the profit trail runs if you switch it on. You manage the trade from the panel buttons.
How do I star a pair? My pair is not in the PAIRS tab
Each card in PAIRS has a star; click it. If the pair is not in the All view, type its name in the panel's search box and press Enter; it comes up and can be starred from there. The starred list on the indicator is the list the EA trades; nothing is typed into the EA. Up to 64 starred, shown 16 per page.
Updating to a new version: is the template enough, or do I need the indicator too?
The template is not the installation. It is a chart layout that loads the indicator and EA already installed, so all the files must be replaced: indicator, EA and both templates.
- Close MetaTrader.
- Copy the new indicator, EA and templates over the old files (the zip's MT4 or MT5 folder mirrors the data folder).
- Restart MetaTrader. Remove the EA from any old chart that still has it.
- Open a fresh chart and load the
FXC FusionorFXC Fusion Bullseyetemplate. Never reuse the old chart.
Your license and settings carry over. Since 1.26 the indicator shows an UPDATE button on its title bar when a newer version exists; the file still comes from your account page.
The package says version X but the EA's About box shows an older number
Expected when a release only changed the indicator. The package version is the release version. From 1.25 both files move together.
Support asked for my settings and I sent a .tpl
A .tpl is a chart template, not settings. The EA settings file is a .set: EA inputs dialog → Inputs tab → Save. Send that, or a screenshot of the inputs.
Which WebRequest URL do I add?
None. FXC Fusion does not use WebRequest on MT4 or MT5. It needs "Allow DLL imports" enabled instead, on both platforms.
Symbols
Suffixes, gold, indices, and pairs that show ACTIVE but do nothing.
Gold (or a pair) shows ACTIVE but blank entry, stop and targets, and does not trade
A symbol-name mismatch. The starred and traded symbol must exactly match the broker's tradable symbol. Brokers add suffixes (.t, +, m, .pro) and some list a pair twice (GBPUSD and GBPUSD+). Chart, starred pairs and the account must all use the same version of the name.
Fix: star the exact symbol your broker trades. If it was set up on an old or changed account, clear the FXC files in the data folder's Files (FXCFusion_watch.txt, FXC_FUSION_state.csv) and star again. See also Trade disabled (10017) on one symbol.
Adding gold, crypto or indices to a forex watchlist: separate chart or EA?
No. Star XAUUSD (or the index) alongside the forex pairs; one EA on one chart trades everything starred. No settings change needed: the range-width filter defaults to auto-scale by daily ATR, so every instrument is measured against its own daily range, gold against gold, forex against forex. The PAIRS cards show moves in the right unit for each symbol, pips or points.
Can I set different inputs per pair, like a wider spread limit for gold?
Not per pair. One set of EA inputs applies to the whole starred list. The spread filter defaults to a share of the stop distance (Spread_Filter_Mode = % of SL), which already scales with the instrument, so gold and indices are judged against their own stop rather than a forex pip number. If a symbol is still skipped for spread, the Experts tab says so.
Alerts
Which pairs alert, what arrives, and why it stopped.
Which pairs get alerted? What do the All and Star buttons do?
The All and Star buttons on the PAIRS tab are only a view filter. What actually gets scanned and alerted is the Scan_Universe input: Starred (default), All Market Watch, or a custom comma-separated list. Up to 64 pairs. One chart per terminal holds the radar and alerts for every pair in the universe, so you get one alert per signal, not one per chart.
Signals and phone alerts stopped after updating
The default is to alert only on starred pairs. Either star your pairs, or set Scan_Universe to All Market Watch. For phone alerts, the indicator's Alert_Push channel must be on (it is by default) and MetaTrader push notifications must be set up with your MetaQuotes ID (Tools → Options → Notifications). A working "test" push from MetaTrader proves the pipe, not that a signal fired.
An old signal arrow keeps reappearing every time I restart the platform
Left over from a version change. A new build does not delete the arrows the previous version drew, so those objects stay on that chart and redraw at every reboot. It is not a live signal and the EA does not trade it. Open a fresh chart and attach the current version there; the old arrows do not follow.
An alert fired (and later "TP reached") but nothing drew on the chart until hours later
A session-boundary timing bug in 1.15: the engine detected and alerted the signal, but the chart drawing and the hand-off to the EA were delayed until the session rolled over. Same on every broker, so not a feed issue. Fixed in the 1.18 indicator. If you see it, check your version and update.
What does the signal alert contain?
Fusion Breakout: FXC FUSION | BUY EURUSD M5 | Entry 1.08432 | SL 1.08210 (-22.2p) | TP1 1.08543 (+11p) / TP2 ... / TP3 ... | RR 1:0.5 | Quality 4/5. Full prices for entry, stop and all three targets, with the distance in pips in brackets, the reward-to-risk and the star grade. Later lines announce TP1, TP2 and TP3 reached, the stop hit, or a setup missed before fill.
Bullseye: FXC FUSION | Bullseye | BUY EURUSD M5 | Entry 1.08432, at the close of the flip bar. Exits are announced only if you switch on Alert on Opposite-Flip Close.
No alerts for gold or US100, only currencies
A launch-week bug, not a currencies-only limit. Since 1.05 starred pairs alert off-chart (you get the alert without that pair's chart open), and the "too far past entry to fill" cutoff scales per instrument, so fast movers like US100 and gold are no longer marked missed almost instantly.
"skipping (stale)" in the Experts log
The signal was older than Max_Signal_Age_Minutes (15) when the EA saw it. The EA takes fresh signals only. If the EA is running when one fires fresh it takes it; a stale skip usually means the signal was already old when the EA was attached or re-armed. Crypto and wide-spread pairs can also trip the spread or entry-progress filters; the log shows the exact reason each time.
Panel and display
Size, position, the title bar, and tabs that look wrong.
The panel is tiny on a high-resolution monitor or VPS
The panel renders at a fixed pixel size and cannot be resized by dragging. On high-resolution screens and on a VPS it looks small. Workaround: a per-application DPI override. Right-click the terminal executable (terminal64.exe or terminal.exe) → Properties → Compatibility → Change high DPI settings → "Override high DPI scaling behavior" → System (Enhanced) → restart MetaTrader. It is a file property, so it works on a VPS too. Windows display scaling (Settings → Display → Scale) changes it as well. An in-panel scale option is on the list.
The cockpit vanished but signals still draw and the EA still trades
Only the panel is gone; the engine is fine. The panel saves its position and state between sessions: it is either minimised (look for a small bar on the chart) or its saved position ended up off the visible area. Reset: remove the indicator, File → Open Data Folder → MQL4 or MQL5 → Files, delete FXCFusion_prefs.txt, re-attach. That restores the default position, maximised.
MT5 crashes on load: "Access violation ... in wininet.dll"
The launch-day build (2026-06-21) did this on every pair. Fixed the same day, in 1.02 and later. Update from your account page.
What is the text next to FXC FUSION on the title bar? What is the UPDATE button?
Since 1.26 the title bar shows your license: LIFETIME, or for a subscription the days until it renews (RENEWS IN 23 DAYS), or until it ends if auto-renew is off (ENDS IN 12 DAYS, amber under 7 days, red under 3). The small icon before it shows whether your plan includes the EA. Click it to open your account page.
When a newer version exists an UPDATE v1.27 button appears left of the candle timer. It opens your download page and disappears by itself once you run the latest version. There is nothing to dismiss.
I attached the indicator twice on the same chart
Since 1.25 only one copy of the indicator runs per chart; a second copy steps aside, wipes its own drawings and says so: "FXC FUSION is on this chart twice. This copy is now idle - remove one of them (Ctrl+I)". Remove either one and the survivor carries on. The indicator on many different charts is fine; across them, one chart holds the radar and does the scanning and alerting for every pair, and the starred list and AUTO toggle are shared terminal-wide.
The TREND tab shows RANGE on every timeframe, even in active markets
Worst on instruments like gold: the higher-timeframe tiles sat on RANGE whatever the market did, and only the chart's own timeframe moved. Trend detection was improved in 1.25. Update from the account page and attach on a fresh chart. If it still sits on RANGE where it clearly should not, send a screenshot with the request form below.
The PAIRS tab only shows 16 pairs
You can star up to 64 and they all stay active. The tab shows 16 at a time, with a pager at the bottom for the rest, and a search box for any symbol.
The cockpit works but there are no arrows or levels on my chart
Fusion Breakout draws its arrows and levels only on the signal timeframe, M5 by default (or M1 if you set Calc_Timeframe to M1). The cockpit runs on every chart timeframe, and on any other timeframe a banner under the panel tells you which chart shows the arrows. Bullseye follows whatever timeframe the chart is on, so it has no such banner. And a quiet day is normal for Fusion Breakout: the range may have failed the width gate, the window may not be open yet, or the pair already fired today.
Settings
Recommended configurations, filters, trailing, limits.
Are there set files or recommended settings?
No downloadable set files; the defaults are the shipping configuration. Risk is one setting, Risk_Percent: low 0.5, medium 1.0, high 2.0 (total exposure is risk times the open-signal cap). A configuration many long-term users settle on: only the TP3 leg and the stop, no break-even, no partial legs. Switch Enable_TP1 and Enable_TP2 off, leave Enable_TP3 on, set On_TP1_Reached to Nothing, and let each trade run to TP3 or the stop. Whether it suits you is a demo question.
Winners turn into losers: trades are force-closed at the day end
Set Close_At_Window_End to Off (never auto-close) so trades hold overnight and run to the target or the stop instead of being cut at the breakout window's close. If you hold overnight across many pairs, raise Max_Open_Signals so held trades do not block new ones.
Quality filter and minimum stars: how does it work?
Min_Quality_Stars is a floor: take signals with at least that many of 5 stars. Set high (4) and few signals qualify; lower it to 2 or 3. Default is Off, take all. Since 1.25 there is also a ceiling, Max_Quality_Stars, so a single tier can be isolated, and tiered risk with Risk_Boost_Min_Stars and Risk_Boost_Multiplier to risk more on setups at or above a star count.
Bullseye has no stars by design; its optional chop and RSI filters play that role.
Simple filter versus Advanced filters: which one applies?
One or the other, never both. The Advanced per-check toggles (Filter_Trend, Filter_MTF, and so on) only take effect when the simple filter is set to Off; with the simple filter on any star setting, the Advanced toggles are ignored. This is printed in the inputs dialog, but MetaTrader truncates long descriptions: drag the inputs window (or its description column) wider and the full text of every input shows.
Can it take more than one trade per pair per day?
Fusion Breakout is one setup per pair per day by default. Since 1.25 the EA has Max_Entries_Per_Symbol_Per_Day with Entry_Star_Ladder_Step: each further entry that day needs a higher star count, and only one position per symbol may be open at a time. Bullseye has no daily cap; it signals on every flip.
My trailing stop is gone after updating
1.25 replaced Use_Pip_Trailing, Trail_Start_Pips and Trail_Distance_Pips with the profit trail: Use_Profit_Trail (off by default), Trail_Basis, Trail_Distance_Pct and Trail_Step_Pips. It arms only once it would lock in profit and never sits worse than break-even. Anyone who had pip trailing on has no trailing until they switch Use_Profit_Trail on. It runs even with AUTO off, so semi-auto and Bullseye trades are covered.
Which EA inputs are new since 1.25?
Signal_Engine (which engine's signals this instance trades), Strategy_Engine FIFO profile, the profit trail inputs, Close_On_Opposite_Flip (Bullseye, off by default), Max_Quality_Stars, Risk_Boost_Min_Stars and Risk_Boost_Multiplier, Equity_DD_Limit_Pct, Manual_Enforce_Limits, Alert_Execute_Rejected, Max_Days_Held_Per_Symbol, Max_Entries_Per_Symbol_Per_Day, and a book-wide CLOSE EVERYTHING button with a two-tap confirm on the panel. The EA Guide in your download has the full table.
What did 1.25 fix in the EA?
"TP reached" used to be logged when a leg closed for any reason, including the window-end close, and could move the stop to break-even on that false signal; it now requires a real take-profit fill. Break-even could place the stop on the wrong side of the market on a losing trade and close it; the EA now refuses and says why. Bullseye entry alerts were refused on fast timeframes; removed.
Max_Open_Signals is 6 but 7 legs opened
The cap counts signals, not legs. Each signal opens up to three legs (TP1, TP2, TP3), so 3 signals can be 9 legs and still be under a cap of 6. Error 134 on an open means not enough margin, not the cap.
Which timeframe should I use?
The indicator works on all timeframes. Fusion Breakout signals on M1 or M5 (Calc_Timeframe, M5 by default); the SMC, S&R and TREND tabs work on any chart. Bullseye runs on whatever timeframe the chart is on; M5 and M15 are good starting points. Judging a higher timeframe fairly takes months because of the low signal count, so start where the signals are.
My first week on demo had more losing days than winning. Did I set it up wrong?
Four or five days is too short to judge a system that takes one selective setup per pair per day; results are streaky day to day and only even out over a longer run. Nothing is wrong with the defaults, but they are deliberately broad. Tune with the quality filter (3 to 4 stars and up), try the TP3-only configuration under recommended settings, and keep risk low. Give it at least two to three weeks on demo before judging it, and judge the whole run, not a day.
Can I change when signals fire?
Yes. Fresh signals fire during the breakout window of the session. Detect_Time (Session Window Mode) has the Fusion Window preset, which resolves the Tokyo range and the London-to-New-York breakout for your broker and season, and a Custom option where you set the range and breakout hours yourself in UTC.
US or NFA broker: closes are rejected
Set Strategy_Engine to FIFO Fusion Breakout. It closes oldest first, banks the nearest targets first on CLOSEHALF, and keeps one open signal per symbol. Standard brokers use Fusion Breakout. This is independent of Signal_Engine, which picks which engine's signals the instance trades.
The daily loss limit fired late, after a big drawdown
Daily_Loss_Limit_Pct measures realised loss and only halts new entries, so it is blind to floating drawdown until positions close. Switch on Equity_DD_Limit_Pct (halt new entries if floating-equity drawdown exceeds this percentage, default Off) to react to floating drawdown as it happens. Both halt new entries; neither closes open trades.
Can the EA backtest in the strategy tester?
Not usefully. The EA depends on the live indicator feed, which the strategy tester does not provide. Run it on a demo account for a couple of weeks instead; that is the test.
Only one leg opens on my broker
Normally three legs open with staggered targets (TP1, TP2, TP3). On netting or no-hedge accounts the extra legs are rejected, so only one opens. The EA needs a hedging account; on MT5 it tells you at start when the account is netting, and only single-leg entries you click yourself go through. Most brokers offer a hedging account type.
Breakouts get caught by fake moves. Is there a reversal mode?
That is the known weakness of any breakout engine. The reversal-style approach is the second engine, Bullseye: trend flips rather than breakouts. Set STRATEGY ENGINE to Bullseye in the indicator's inputs, or load the FXC Fusion Bullseye template on a fresh chart.
Bullseye
The second engine: trend flips, any timeframe, semi-auto.
What is Bullseye and how do I switch it on?
The second signal engine, live since 1.25 on MT4 and MT5, included in every plan. A trend-flip engine: it keeps a trailing line under an uptrend and over a downtrend and signals on every flip, on whatever timeframe the chart is on, with no session window and no daily cap. Its sensitivity adapts to the market bar by bar, so there is nothing to tune, and it has no star grade by design.
Pick it per chart with STRATEGY ENGINE in the indicator's inputs, or load the FXC Fusion Bullseye template from your download, which opens a chart on Bullseye with your key already filled in.
Does the EA trade Bullseye?
Semi-auto, through the TRADE tab. On a flip the tab shows a plan: a stop and a target you can drag on the chart (with padlocks to lock them), a risk dial from 1% to 10% with the lot and money worked out live, and EXECUTE. Click it and the EA opens the leg at market with that stop and target. Once open, the tab shows live profit, the peak, the money at risk, a stop-to-target progress bar, and two buttons: SL → BREAK EVEN and CLOSE POSITION.
The EA never opens a Bullseye trade on its own; AUTO is pinned off for this engine at the code level. With AUTO off it moves no stop on its own either: the profit trail, if you switch it on, is the one automatic stop mover, and Close_On_Opposite_Flip (off by default) makes the opposite flip close the position.
The Bullseye template loads the EA. Do I still need to install the indicator?
Yes. All the files must be installed (indicator, EA, both templates); the template only loads them onto a chart. See Updating: what to replace.
How do Bullseye signals work? Do they repaint?
One arrow per trend flip, decided at the close of the flip bar, so it fires when the candle closes rather than mid-bar. The forming bar never signals and a printed arrow does not move or vanish later. The engine reads how cleanly price is trending and adjusts its own lookback: shorter in a clean move, longer in chop. Bundle owners get EXECUTE on the TRADE tab; indicator-only owners get the same planned entry, stop and target on the chart and place the order themselves.
Can I run Bullseye and Fusion Breakout at the same time?
Yes. The engine is picked per chart, so one chart on the Fusion template and another on the Bullseye template. On the EA side, Signal_Engine sets which engine's signals an instance trades, one instance per engine, and the locks are separate. Each instance has its own Risk_Percent, daily loss and equity-drawdown limits and open-signal caps, so two instances add up to double the exposure unless you halve each; both draw on the same margin. Keep the same Magic_Number on both if you like: the Bullseye instance offsets its own automatically.
License and account
Keys, slots, plans, and where the files come from.
Is the license tied to one account? How many MetaTrader accounts?
Not tied to one. A license covers up to five MT4 or MT5 account numbers at a time, any broker, any machine, from the same key. Every chart on the same account counts as one. If all five slots are used, free one on your account page and the new terminal binds on its next check.
The cockpit never appeared after attaching
The chart corner says why. "DLL imports disabled": Tools → Options → Expert Advisors, tick Allow DLL imports, on MT4 and MT5 alike. "License key required": load the template (the key is inside it) or paste the key from your account page into LicenseKey; copy it with the copy button, not from an email, which can pick up a hidden line break. "Server not responding" or "Cannot reach server": internet or firewall; try again in a minute. All five slots in use: free one on the account page.
How do I receive updates?
Download the new version from your account page and replace the indicator, EA and templates, then attach on a fresh chart (steps). Since 1.26 the indicator shows an UPDATE button on its title bar when a newer version exists. Your existing download link always serves the latest build. Big updates are announced by email; small fixes ship often.
I paid but got no license email
The license goes to the checkout email. Check spam, and check which email was used at checkout (a screenshot of the receipt helps). The account page login is that same email; use Forgot password to set one. If a different email was used by mistake, send a request below and we re-point it.
I bought Indicator Only. Where is the EA?
The EA is the bundle tier, or an add-on you can add later from your account page. Once added, re-download the package: the EA is in it and your existing key unlocks it, nothing to re-activate. The indicator's title bar icon shows whether your plan includes the EA.
Can I use it on my phone?
No. The MetaTrader mobile apps cannot run custom indicators or EAs, so FXC Fusion needs a Windows desktop or a VPS. Alerts do reach your phone through MetaTrader push notifications, and the EA keeps working while your PC or VPS is on.
Is there a demo or trial version?
No separate demo build. The 14-day money-back guarantee is the trial: install on a demo account and test for two weeks.
Which pairs and which broker does it work with?
Any pairs you star, up to 64: forex, gold, indices, metals, crypto. Any broker on MT4 or MT5. The EA needs a hedging account, which most brokers offer.
Known issues
What is fixed, in which version, and what still has a workaround.
Fixed in 1.26
The EA lock stuck after an unexpected MetaTrader close, giving a false "another instance is already running". The lock now clears itself; on 1.25 the F3 workaround still applies.
Fixed in 1.25
"TP reached" logged on a force-close or stop-out, which could move the stop early; now needs a real take-profit fill. Break-even could close a losing trade or land the stop on the wrong side; it refuses instead. The TREND tab over-reporting RANGE, worst on gold. Bullseye entry alerts refused on fast timeframes.
Fixed earlier
1.18: an alert fired but the signal was not drawn or handed to the EA until the session rolled over. 1.05: gold and US100 not alerting off-chart, EXECUTE stuck on expired setups, the fixed-distance "past entry" cutoff on fast pairs. June 2026: alerts missing the quality score, the quality filter taking below-threshold trades, conflicting quality scores on one signal, old signals reappearing, a BTC phantom notification, PAIRS going blank near the day break. 1.02: the MT5 wininet.dll crash on load.
Open, with a workaround
Arrows from a previous version persist on that chart and redraw at every reboot: use a fresh chart. The panel is a fixed pixel size, small on high-resolution screens and VPS: use the per-application DPI override; a scale option is planned. The "MT4 account linked" label shows on MT5: cosmetic, the MT5 account is linked fine, wording fix pending.
Send a support request
Use the email your license is on and your request goes straight to support, with your plan and version attached to it. Not a customer yet? Same form; we answer pre-sales questions too.
- Version: the number next to FXC FUSION on the title bar
- A screenshot of the chart with the panel visible
- The Experts tab lines from around the time it happened
Your reference is
A copy is on its way to your email. Replies land on that thread, usually within a day on weekdays.